Privacy Policy

Privacy Seals

Great Tickets Privacy Policy

Great Tickets is committed to protecting your privacy. That is because we base our business on the trust you place in us. This policy describes our practices regarding personal and account information collected through our website located at www.GreatTickets.com. In this policy, "personal and account information" means your name, company name, account number, address, telephone number, and email address plus other information that personally identifies you, including your industry, the number of employees at your company, and purchase history, and "we" and "us" means Great Tickets.

We reserve the right to modify this privacy statement at any time, so please review it frequently. If we make material changes to this policy, we will notify you here, by email, or by means of a notice on our home page.

How much information must I share?

The amount and type of information we collect from you depends on your activities and use of our website. Below, we explain what information we collect.

When you browse our website

IP Address - We collect your IP address to measure our website traffic and to help provide a relevant shopping experience.
Referral Website - If you come to our website via a link, we collect the location of the link that referred you.
Browser Type - We collect information about the browser you are using to help optimize our website for visitors.
Movements Through our Website - We keep track of pages you visit to help provide you with a more personalized shopping experience.

When you make purchases through our website

We collect your name, billing address, and payment information (such as your credit card number and expiration date) to process your order.

Cookies

A cookie is a small text file that is stored on a user's computer for record-keeping purposes. We use cookies on this site. We do not link the information we store in cookies to any personally identifiable information you submit while on our site.

We use both session ID cookies and persistent cookies. We use session cookies to make it easier for you to navigate our site. A session ID cookie expires when you close your browser. A persistent cookie remains on your hard drive for an extended period of time. You can remove persistent cookies by following directions provided in your Internet browser's "help" file.

We set a persistent cookie to store your email address, so you don't have to enter it more than once. Persistent cookies also enable us to track and target the interests of our users to enhance the experience on our site.

We collect information contained in cookies, such as your purchases and log in data, to personalize your shopping experience. Your browser must accept cookies if you wish you add items to a shopping cart.

Third Party Cookies

The use of cookies by third parties is not covered by our privacy statement. We do not have access or control over these cookies. These third parties use session ID cookies to make it easier for you to navigate our site, in order for you to use the shopping cart.

When you subscribe to our email newsletter through our website

We collect your email address and zip code to send you newsletters, offers, and promotions. You may opt-out from receiving these types of email communications at any time by utilizing the unsubscribe link located within each email communication.

When you communicate with us through our website

We collect your email address and the other information that you provide in order to respond to your communication.

Updating or Correcting Personally Identifiable Information

If your personally identifiable information changes, or if you no longer desire our service, you may correct or update it by making the change on our member information page or by emailing our Customer Support at customersupport@GreatTickets.com or by contacting us by telephone or postal mail at the contact information listed below.

We will retain your information for as long as your account is active or as needed to provide you services. If you wish to cancel your account or request that we no longer use your information to provide you services contact us at customersupport@GreatTickets.com. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

When you enter contests, participate in surveys, or register for other activities on our website

We collect your name, e-mail address, telephone number, and the other information that is required for entry or participation, which varies depending on the activity.

Is my personal or account information used for any other purpose?

We may use your personal and account information to provide products or services you have requested, respond to a communication from you, contact you, and as otherwise described in this policy.

We may occasionally send you promotional or product information. If you do not wish to receive promotional or product information, you may opt out of future communications by following the instructions in the email communication or contacting your account manager.

We may also analyze and act upon your personal and account information as part of our standard business practices.

If you become our customer, we may send you updates on important information about our company and services.

Will my personal and account information be provided to any other party?

We restrict access to your personal and account information to those who need access to use it as set forth in this policy. Your personal and account information will never be sold, shared, rented, or traded to third parties except under the following circumstances:

  • We may disclose your personal and account information to respond to subpoenas, court orders, or other legal processes, as required by law, or to establish or exercise our legal rights or defend against legal claims.
  • Your personal and account information may also be disclosed in connection with a sale of some or all of our business or a merger with another company.

Agents/Service Providers

We use other third parties such as a shipping company to fulfill orders, and a credit card processing company to bill you for goods and services. We use Live Chat to assist you if you have questions while using our site or regarding your order. If live chat is offline we will ask for your name and email address so that we may respond to your request. We will share your name, email address, billing and shipping address, and credit card information as necessary for the third party to provide that service.

These third parties are prohibited from using your personally identifiable information for promotional purposes.

How do you protect my personal and account information?

We use 128-bit encryption technology and Secure Socket Layers ("SSL") in all areas where your personal and account information is required. To view our certificate, click on the image of the closed lock or the solid key at the bottom of your browser window. Our website security information will appear.

In addition, your personal and account information and transaction history are kept behind our firewall on separate servers. All transaction information is processed under encrypted channels.

We follow generally accepted industry standards to protect the personally identifiable information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure. However, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

If you have any questions about security on our website, you can email us at customerservice@GreatTickets.com

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How can I give you feedback or contact you?

You can reach us by email sales@GreatTickets.com or you can call us toll-free at 1-800-701-6551. Please note that messages become our property and unless you direct otherwise, may be used by us for promotional purposes.